Return & Refund Policy

Last Updated: 2026

At HomieHome  customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help. Please review our Return & Refund Policy below.

1. Return Eligibility

To be eligible for a return, the item must:

• Be returned within 3 to 4 days of delivery.

• Be unused, unworn, and in its original condition.

• Be returned in its original packaging.

• Include all accessories, manuals, and promotional items (if applicable).

• Have proof of purchase or order confirmation.

We reserve the right to reject returns that do not meet these requirements.

2. Return Timeframe

Customers must initiate a return request within 2 days of receiving their order.

Requests submitted after this period may not be eligible for return or refund.

To start a return, please contact us at:

Email: never63524@gmail.com

Please include:

• Order number

• Product name

• Reason for return

• Photos (if applicable)

3. Refund Process

Once your returned item is received and inspected:

• We will notify you regarding the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method.

• Refunds may take up to 2 to 3 days** to appear in your account depending on your bank or payment provider.**

If your refund has not appeared after the stated timeframe, please contact your payment provider before reaching out to us.

4. Exchanges

We offer exchanges for:

• Defective products

• Damaged products

• Incorrect items received

If you wish to exchange an item, please contact us within 2 days of delivery.

Exchange requests are subject to product availability.

If a replacement is unavailable, we may offer a refund or store credit.

5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery.

Please provide:

• Order number

• Description of the issue

• Clear photos or videos showing the damage or defect

After verification, we may provide:

• A replacement product

• A full refund

• A partial refund (where appropriate)

There will be no additional cost to the customer for approved damaged or defective item claims.

6. Non-Returnable Items

The following items are generally not eligible for return or refund unless defective:

• Items marked as final sale

• Gift cards

• Customized or personalized products

• Products damaged due to misuse or improper handling

• Products returned without original packaging

• Products showing signs of use

Additional non-returnable categories may be specified on individual product pages.

7. Return Shipping Costs

Customer-Initiated Returns

For returns due to change of mind, incorrect ordering, or personal preference:

• Customers are responsible for return shipping costs.

• Original shipping charges (if any) are non-refundable.

Company Error or Defective Products

If the return is due to:

• A damaged product

• A defective product

• An incorrect item sent by us

[ HomieHome] will cover the return shipping costs where applicable.

8. Cancellations

Orders may be canceled before they are processed or shipped.

Once an order has been dispatched, cancellation requests may not be accepted and customers may need to follow the return process after delivery.

9. Refund Exceptions

Refunds may be denied if:

• The returned product does not meet eligibility requirements.

• The item shows signs of use or damage caused by the customer.

• Required documentation is not provided.

10. Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Store Name: HomieHome 

Email Address: never63524@gmail.com

Business Address: india

Phone Number:  9066668495